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Villapolis customer service
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Why book with Villapolis?
Why go on holiday with Villapolis?
Villapolis is since more than 10 years specialized in renting vacation rentals in Belgium, France, Spain and 20 other destinations in Europe. We make every effort to make our selection of holiday homes as comprehensive as possible and to ensure that you can find a suitable holiday house on our website (for any budget).
Why trust us?
The holiday rentals on our website are offered with the mediation of Villapolis. This gives you the necessary guarantees for a proper treatment of your dossier and all the service you would expect to receive from a touristic rental agency.
We think that customer confidence is very important. Therefore, we are always easily accessible, both by phone and by email.

A limited set of holiday homes on our website is offered directly by the owner. In other words, in these cases you deal directly with the owner or property manager. Again, we can assure you that you can trust our advertisers for 100% because these owners are not anonymous as in many other advertising websites. Each advertiser is known by us and often a regular customer since many years.
Advertisements must be correct
We try to make our advertisements as accurate as possible so they would provide a good impression of the holiday rental they represent. Therefore we always try to provide up-to-date information and recent photographs.

If you still need more information regarding a particular holiday house or apartment then do not hesitate to contact us about it. We will try to obtain the necessary information.
Villapolis is an accredited touristic rental office
Any touristic rental office in Belgium is required to be recognized by the Professional Institute of Real Estate Agents (IPI) and Tourism Flanders.
Villapolis has obtained the necessary permissions:
  • BIV licence number 504739
  • Tourism Flanders license 8109
This ensures:
  • That you are dealing with a professional organization
  • That in case of problems or questions there is always is someone to help you
  • That our organization falls under the control bodies of the IPI and Tourism Flanders
Villapolis offers holiday rentals in more than 20 countries in Europe and beyond. Villapolis intermediates for the majority of the holiday houses offered on this website. All other houses, can be rented directly from the owner or manager of the holiday rental.
Villapolis is a licensed real estate agency in Belgium (IPI 509739)
Villapolis is recognized by Tourism Flanders as a tourist rental office - license 8109